Refund policy

At Branded.com.pk, we strive to ensure your satisfaction with every purchase. However, in the rare event that you receive a damaged or defective item, we offer a 7-day refund policy under the following terms:

Eligibility for Refund

  • Refunds are only applicable if the product received is damaged or defective.

  • You must notify us within 7 days of receiving your order.

  • The item must be unused, in its original packaging, with all tags attached.

How to Request a Refund

  1. Contact our support team at 03062767340 within 7 days of delivery.

  2. Provide your order number, clear photos of the damaged item, and a brief description of the issue.

  3. Once approved, we will guide you through the refund process.

Important Notes

  • Refunds are not applicable for size issues, change of mind, or normal wear and tear.

  • Items returned without prior approval will not be accepted.

  • Shipping charges are non-refundable.

We value your trust and are committed to resolving issues fairly and quickly.